9-11 Sylvia Park Rd Mt Wellington, Auckland
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Testimonials Buyerscore Reviews

Customer Testimonials

Merchant Motors Testimonial - Martin Ward
I was not your normal customer. My requirements were simple but the speed in which I could get the vehicle was of utmost importance to me. Sumeet got out of hours texts and dealt with everything with a smile. I am one of the worlds smilers too and dealing with him was nothing short of brilliant. I see half a dozen dealers that day looking for a Hiace and most of them could not be bothered, they knew they could sell them. Sumeet was different. Not pushy and seemed to understand my plight. Gave me the time of day with a smile and was happy to listen. I didn't go there to buy the Hiace I did buy. I went there to buy a cheaper one. But after 5 mins with Sumeet he stuck in my mind on the drive back to Whangarei. I called him the next day and paid a deposit over the phone. The Hiace was ready as soon as I could get down to collect it. TBH my experience with Sumeet and Merchant Motors was the opposite of what used vehicle dealers are unfortunately known for.. My experience with them was just about as spot on as I required. I would most definitely recommend them. Martin Ward 4/12/2020
Merchant Motors Testimonial - Kimball Gaitely
Very good service , their was a small problem with the heater fan motor in the car and this was promptly rectified by having a replacing item fitted . Very happy with result and very happy with the service . Kimball Gaitely 29/11/2020
Merchant Motors Testimonial - Te Mana Engineering limited
Great service with affordable price Te Mana Engineering limited 25/11/2020
Merchant Motors Testimonial - Sally Cox
Very good, very friendly and helpful Sally Cox 20/11/2020
Merchant Motors Testimonial - Service & Task Glass
We needed a replacement vehicle in a hurry as our work vehicle was a total loss after an accident. They got us back on the road in record time. Service & Task Glass 16/11/2020
Merchant Motors Testimonial - Aaron Foster
Very good service by all staff involved including Sam coming out of his way to assist with online Finance details. Wonderful and cheerful staff towards customers on site. Aaron Foster 4/11/2020
Merchant Motors Testimonial - Jonathan Lamb
The salesman who finalised the sale of my new vehicle was a pleasure to deal with and would definitely purchase another vehicle from here. Jonathan Lamb 29/10/2020
Merchant Motors Testimonial - Sharyn-louise Toi
Merchant Motors were EXTRA helpful given our situation. They didn't have to be and we would have understood if they passed right over us. But instead they kept in constant contact and did everything they could to help us get into this vehicle. We are so thankful :) Sharyn-louise Toi 22/10/2020
Merchant Motors Testimonial - Sharyn-louise Toi
Merchant Motors were EXTRA helpful given our situation. They didn't have to be and we would have understood if they passed right over us. But instead they kept in constant contact and did everything they could to help us get into this vehicle. We are so thankful :) Sharyn-louise Toi 22/10/2020
Merchant Motors Testimonial - Billy Mitchell
Billy Mitchell here, I purchased a Nissan Juke from you on the 11th June.
My son in law Chris was looking for a car for me and met Sameet who was extremely helpful and found a car that I really like. Nothing was too much problem for Sameet and Chris found him very supportive. I purchased the Nissan Juke and very happy with it. The condition of it is fantastic for a 2013 car, not a scratch on the bodywork and mechanically sound.
The purchasing of the car was made painless by Paul who is also very helpful and professional, he even included 12 months registration for us which he didn’t have to do and we are grateful for.
I will be recommending to our friends and family if they are looking for a vehicle to go to Merchant Motors in the first instance. The have fantastic friendly Service without being pushy and their professionalism and great quality vehicles is appreciated.
Thank you Sameet & Paul, I am a very happy customer.
 Billy Mitchell 3/07/2020
Merchant Motors Testimonial - John
My Husband John was very impressed with Raj Pala the salesman who served him,He liked his manner in asking if he needed help and then left him to just look over the vehicle to give him time to do just that,It was because Raj wasn't pushy that John decided to be interested in the Subaru Legacy and not move on to another Motor Vehicle Dealer. John picked me up after work to come and look at the car,I also was very impressed with Raj and his manner and helpfulness . We both decided to purchase it after deciding on a trade in price and getting it report on the Vehicle by the AA. Raj organised that and emailed me the report and organised the wheel alignment which was required.Raj kept in regular contact with me during this process,which I was very impressed with. John 17/10/2019
Merchant Motors Testimonial - Nimesh
Should of called the Police on this customer today he stole this car well done Nimesh and thanks for buying from Team Merchant Motors.



 Nimesh 22/07/2019
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The Privacy Act 2020

I/we authorise Merchant Motors* to collect, retain and use the personal information about me/us, for the purposes of:

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I/we acknowledge that if i/we do not provide all or any part of the information requested on this application form, my/our application for finance may be declined. I/we further acknowledge that pursuant to the Privacy Act 2020, I/we have a right of access to information collected by Merchant Motors about me/us and to request that this information be corrected. The information will be held at the office of Merchant Motors, 9-11 Sylvia Park Road, Mt Wellington, Auckland 1060 or the registered offices of any party nominated by Merchant Motors.

*Merchant Motors and other associated third parties